Privacy Policy

Last Updated: September 18, 2024

1. Introduction

Welcome to Jamluxe Tours. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

By using our website jamluxetours.com, booking a tour, or contacting us, you agree to this policy.

2. Information We Collect

We collect personal information that you provide to us voluntarily when you use our services or engage with us, including:

  • Personal Identification Information: Name, email address, phone number, and postal address.
  • Payment Information: Credit card details and billing information.
  • Booking Details: Information related to your tour booking, such as dates, group size, and preferences.
  • Device Information: IP address, browser type, and operating system.
  • Location Information: With your permission, we may collect your location data to improve our services, such as recommending nearby tours.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and manage your bookings.
  • To communicate with you regarding your reservations, itinerary updates, or other customer service needs.
  • To send you promotional offers, newsletters, or updates about new services (you can opt-out at any time).
  • To improve our website and services by analyzing user behavior and preferences.
  • To comply with legal obligations and resolve disputes.

4. How We Share Your Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information with:

  • Service Providers: Trusted third-party providers, such as payment processors or tour operators, to facilitate your bookings.
  • Legal Authorities: If required by law or to protect our rights, we may disclose information to regulatory authorities.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have the following rights:

  • The right to access your personal data.
  • The right to correct any inaccurate information.
  • The right to request deletion of your data (subject to certain conditions).
  • The right to object to or restrict the processing of your data.
  • The right to data portability, allowing you to obtain and reuse your personal data across different services.

To exercise these rights, please contact us at [Contact Email].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control your cookie preferences through your browser settings. For more information, please see our [Cookie Policy].

8. Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.

10. International Data Transfers

If you are accessing our services from outside the country where we are located, your information may be transferred to, stored, and processed in a different country. We take measures to ensure that your data is protected according to the applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website with the updated date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

JamLuxe Tours
sbuckley@jamluxetours.com
+1 (876)-835-2607